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FAQs about Wordsearch & Logos

Welcome to the Logos family! Find answers to all your questions about transitioning from Wordsearch to Logos.

My Account

FAQs about Wordsearch & Logos

My Account

Wordsearch

My Books and Content

Using Logos

Upgrade Offers

Wordsearch Acquisition

FAQs about Wordsearch & Logos

My Account

Do I need to create a Faithlife account? How do I connect it to my Wordsearch account

I’m trying to create an account on logos.com, but it tells me I already have an account.

How do I merge my Wordsearch and Logos accounts if they were created using different email addresses?

Can I log in to my Faithlife account using my Wordsearch email and password?

I already have a Wordsearch account AND a Faithlife account. What do I do?

How do I manage account details, preferences, etc. on my new Faithlife account?

How can I change the emails and notifications I receive from Faithlife?

What will happen to the credit or gift card balance I had on my Wordsearch account?

I had one or more active payment plans with Wordsearch. What should I do, and who should I pay?

Wordsearch

Can I still use my Wordsearch software?

I invested in the Wordsearch 12 software as a customer. Have I been downgraded to the "free to everyone" Logos Basic software?

How does the Logos software I’ve been given compare to the Wordsearch software I use today?

My Books and Content

I own the same book in both Wordsearch and Logos. What’s going to happen, and do I need to do anything?

If I have two copies of the exact same book, can I do something with my second copy?

I am a Wordsearch customer who already owns Logos. Can I give my Wordsearch books to someone else?

When will my notes, highlights, and other documents be available in Logos? Copy to clipboard

Why don’t the resource totals between Wordsearch and Logos match? Copy to clipboard

How do I redeem a Wordsearch coupon or redemption code?

I bought something on lifeway.com. Why can’t I see it in my Logos library?

I’m missing a book that I had on the Wordsearch web app. Why didn’t it transfer over into my Logos account?

I was a QuickVerse user before Wordsearch acquired them. Do my QuickVerse titles come over to Logos, too?

I owned books from Doxa Digital Press, but I don't see them in my library or on the list of titles coming to Logos. Will these also be migrated over?

Using Logos

Where do I go to download and install my Logos software?

I’m new to Logos. What’s the best way to get started?

I really liked using a given feature in Wordsearch. Can I do the same thing in Logos?

How many devices can I install Logos on?

Who do I contact if I have issues installing or using Logos?

Upgrade Offers

What discounts are available for Wordsearch users interested in upgrading to a higher level Logos package?

What is the benefit to purchasing an upgrade to Logos? What will it do that my current package doesn’t?

How do I compare my current Logos package to a Logos upgrade?

Does Logos have a return policy or satisfaction guarantee?

Wordsearch Acquisition

What is Faithlife/Logos?

Why is Wordsearch being replaced by Logos?

What is the plan for Wordsearch now that it’s been purchased by Faithlife?

Will my Wordsearch mobile app still work?

Can I still access the Wordsearch web app?

Have there been any changes to the Wordsearch Privacy Policy or Terms of Service as a result of this acquisition?