FAQs about Wordsearch & Logos

No, you do not need to create a Faithlife account. All Wordsearch users now have access to Logos Bible Software free of charge. To access Logos, you need a Faithlife account, which we have already set up for you. To get started, just set up your password here.

We created accounts for all Wordsearch users already. All you need to do is reset your password to access your account.

If your Wordsearch and Logos accounts were created using different email addresses, you now have two different Logos accounts that need to be merged. Please contact our Customer Support team to merge your accounts. Call 1-800-875-6467 or email cs@logos.com. Before you contact them, be sure to update BOTH accounts with your current name, address, and billing information (if necessary). Then, simply let the support team know which email address you want the merged account to be associated with.

No. You need to use a Faithlife account that we have already created for you using the email address associated with your Wordsearch account. Set up your password now to access your account.

If you use the same email address for both your Wordsearch and Faithlife accounts, you don’t need to do anything. You will access both your Wordsearch resources and your Logos resources through Logos.

If you use different email addresses for your Wordsearch and Faithlife accounts, please contact our Customer Support team to merge your accounts. Call 800-875-6467 or email cs@logos.com.

Go to logos.com/account and sign in.

Visit this page to manage your emails and notifications.

Your credit balance has been transferred to your Faithlife account. You can view your credit balance at logos.com.

Yes. We are continuing the Wordsearch Perks program. You can disregard the cancellation notice you received from Wordsearch. The program will only be available to existing Wordsearch Perks members. Your Perks membership has already been migrated to Faithlife but you will need to complete your billing profile with Faithlife and make sure auto-renew is selected to ensure your subscription doesn’t lapse. If your subscription lapses, you won’t be able to rejoin the program.

There is no change to how payment plans are being handled. Payments on any existing payment plan for Wordsearch products should continue to be paid to LifeWay.

If you own the same book in Wordsearch and Logos and it’s the exact same edition, you don’t need to do anything special. You’ll continue to have access to the book just like you did before. Eventually, we’ll migrate your Wordsearch notes and highlights, and they’ll be available alongside your existing Logos notes and highlights. If the editions are slightly different, you’ll see both show up in your Logos library after the Wordsearch edition has been successfully migrated to Logos.

You can return duplicate Logos books purchased in the last 30 days and Wordsearch books purchased in the last 60 days for a full refund. If both books were purchased outside the return window, your only other option is to transfer your Logos license to another user. Wordsearch licenses are transferable only as part of our entire Logos account. Logos resources may be transferred only in the configurations in which they were purchased (i.e., you may not transfer a single book that you purchased as part of a collection).

Resources purchased from LifeWay or Wordsearch are nontransferable unless you choose to transfer your Logos library in its entirety. However, you can transfer any resource purchased from logos.com or other Faithlife web stores. Read this article to learn how.

We know how important the work you’ve invested has been. Safely transferring all of your notes, highlights, documents, and other material into Logos is one of our top priorities. Doing this with care will take time, and some steps have already been taken to accomplish this. Please see this page for more information… https://community.logos.com/forums/t/199562.aspx

Wordsearch and Logos have defined resources differently in certain cases, which may lead to a discrepancy in your library’s volume count. For example, some Logos collections contain multiple volumes but are counted as a single resource. Additionally, we are migrating books from Wordsearch into Logos through the end of 2021.

We plan to honor most Wordsearch coupon and redemption codes in the future, but we are unable to process them right now. You can check back later, or contact us with your coupon code, and we will contact you when it’s ready:

• Email: wordsearchsales@lifeway.com

Only Wordsearch content has been migrated to Logos. LifeWay products you purchased are still available to you through read.lifeway.com.

Lifeway, former owners of Wordsearch Bible Software, utilized two different delivery mechanisms for content purchased - read.lifeway.com and app.wordsearchbible.com Content delivered from Lifeway is still available for use on read.lifeway.com. Only titles distributed directly through Wordsearch Bible Software are now available in your Faithlife account.

If you feel like you are missing a title you once had on the Wordsearch web app, we encourage you to go see if you have access to that title through read.lifeway.com. If you have access there but not in Faithlife, that indicates it was a Lifeway only title and not one that was a part of a Wordsearch license.

If you successfully migrated your QuickVerse licenses to Wordsearch and backed them up to the cloud, they should also migrate to Logos.

Doxa Digital Press licenses purchased directly from Doxa were not native Wordsearch licenses and weren't stored with your other Wordsearch licenses in the cloud. The contracts, licenses, and files weren't owned by LifeWay and weren't part of the Wordsearch business and the set of assets we purchased from LifeWay. So we may not be able to import them along with your other Wordsearch licenses. However, we're currently exploring with the owner of Doxa Digital Press whether there's a way we can bring your licenses into Logos.

There will be upgrade offers available to new Logos customers coming from Wordsearch for a very limited time. New Logos customers can learn more here or call sales at (888) 524-7671.

Logos is a very feature-rich Bible study tool. You can get a view into the breadth of what the software can do on the Logos features page. The Logos software you already have gives you access to many more features and tools that were never available in Wordsearch. You can see what advanced features are included in different upgrade options on the Logos base packages comparison page.

We make it very easy to see what features and resources will be new to you with any base package purchase if you sign in to your account while using logos.com. Simply visit the page for the upgrade package you’re interested in (example: logos.com/bronze) and scroll down to the Library Resources or Feature Set Resources section. Be sure to click the “Hide Owned” box to limit the view to everything that will be new to you.

You can return any Logos purchase within 30 days if you are not satisfied.